Tweed Guide Terms and Conditions

TWEEDGUIDE terms and conditions

Booking Conditions

Postponements

All our guides/instructors are self-employed and in many cases fly fishing guiding/ instruction is their full time profession and only source of income. Once you have paid your deposit and your booking is in their diary they can accept no other work opportunities for that date. Thus by canceling or postponing the date of your fly fishing day you are reducing their opportunity to take paid work on that day. Once you request a specific date you should be committed to that date. If you postpone your date for whatever reason you may lose all or some of your monies paid . If we can reschedule the date with you at no extra cost we will do so.
If we cancel or postpone your date you will lose no monies paid and you may either receive a full refund or carry these monies forward to a future date.

Poor conditions on the fishing day

Bad weather, bad water conditions or lack of fish catches are outside our control. In the event that a day is spoilt by any factor outside the control of Tweed Guide no refund of any monies paid will be made. Should the chosen river be high or unsafe to fish we reserve the right to attempt to substitute the river location with a suitable stillwater option. The additional cost will be charged to you.
In matters of safety the decision of the guide/instructor is final and no refund of monies paid will be made if it is necessary to stop fishing at any stage during the day.

No shows

Our guide/instructor will wait for 60 minutes at the agreed meeting point. If you have not made contact with your guide/instructor and agreed a later meeting time and do not arrive at the agreed meeting point within 60 minutes of the agreed meeting time your day will be deemed to have been cancelled by yourself and all monies paid will be forfeited.

Length of the fishing day

We do not watch the clock . We work to maximise your fishing experience. The following times are given as a rough guide
Full–day – normally up to 8 hours to include a meal break. The 8 hours, to be taken from the agreed meeting time
Half day - around 3 1/2 hours